Frequently Asked Questions

GYM SUTTON - St Nicholas Centre, Sutton, SM11WA

GYM BROMLEY - 156-160 High Street, Bromley, BR11HE

GYM CRAWLEY - Unit 1 Kingsgate, Crawley, RH10 1EN

GYM EASTBOURNE - 4 Birch Close, Eastbourne, BN23 6PE

Within the GYM LOCATION app, your ACCESS tab can be found on your members profile. 

Please download our App to access your account - 

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APPLE APP STORE

All of them!

We are a 24 hour gym.

YES!

GYM SUTTON - Members get 2 hours free parking in the St Nicholas Centre car park. 

There is a ticket validator on reception which members can use. Once your ticket has been validated, you must put it in the payment machine before exiting the car park. 

GYM BROMLEY - Parking is included in selected memberships. 2 Hours free in the NCP Car Park located in The Mall, Bromley. 

GYM CRAWLEY - Parking is included in selected memberships. 2 Hours free in the RCP Car Park located on The Boulevard. 

GYM EASTBOURNE - Free on site parking. 

We do not offer any corporate or student discounts. 

All classes can be booked via the GYM LOCATION App

Yes. You can purchase a Day Pass for £12.00

Our minimum age is 14 but any member under the age of 18 will need parental consent. 

Yes of course. Lockers require a padlock.

For health and safety reasons, members must bring their own yoga mat for yoga classes and boxing gloves for boxing classes. Yoga mats are available to purchase at the club.

Yes!! We have some amazing Personal Trainers and encourage you to use their services. 

Yes of course, however for health and safety, disabled access is only available during staffed hours. 9am-7pm on weekdays & 9am-3pm on weekends.

You can freeze for a maximum of 1 month if you are outside your minimum term. 

We do require one full months notice to freeze. 

To request a membership freeze, please email - admin@gym-location.co.uk 

To cancel your membership you must give one full months notice via the Gym Location app.

As long as you cancel before the last working day, your final payment will be collected for the following month. If you miss this deadline, even by one day, your membership will continue for another month.

EXAMPLE - If you cancel any day in April, your final month will be May.  

You cannot cancel within your minimum membership term and you cannot cancel while in arrears.