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PARKING ISSUES AT GYM EASTBOURNE

First of all, I would like to personally apologise for any inconvenience caused by National Parking Management Services (NPM).  


We hired this company to manage our car park in order to stop non-members taking up spaces but instead, they focused all efforts on dishing out PCNs to our loyal members. This is unacceptable and we immediately cut ties with them on 20/06/2025. 


On 04/04/2025, NPM emailed regarding permission to install signage in the car park. As per our lease with the landlord, permission is required.

NPM installed the signs before we were able to get permission so we removed them immediately. 

They have absolutely no legal right to issue a single PCN. They know this but they will still try their luck in the hope that people will pay out of fear. 


I personally have received 13 PCNs from this company! None of which will be paid. 


There is a 0% chance this will ever go to court. And, it is highly unlikely they will even raise a county court claim. To be clear that means a 0.0001% chance they will raise a claim. 


For them to raise a claim, they will have to pay £35 and then to go to hearing they will have to pay a further £27.


They have issued 200 PCNs so they would need to pay £12,400 if they want to go to court. This doesn't include the additional admin to actually put a case forward so would be looking at closer to £20.000. 

It is not in their business model or in their best interest to go to court. Especially for an un-winnable claim. 


For peace of mind, you have my word that if it did go to court, I will personally attend for you. 

Please ignore ever letter you receive from them. Even if they claim to be a legal firm representing NPM. Do not respond. 

And in the unlikely event they raise a claim, get in contact with me immediately. You will know the difference because a it would come from HM Courts & Tribunals. 


We have informed NPM that all PCNs issued are invalid as there are no signs displaying parking terms anywhere in the car park. However, they have ignored us completely. 


Unfortunately, they have stopped responding to our calls and emails so we have no control over their attempts to fraudulently seek payment from you. 


DO NOT PAY THIS COMPANY UNDER ANY CIRCUMSTANCE. 

They have absolutely no legal right to claim payment from you. If you do not pay, nothing will happen! They know this, but will still try their luck. 


Although we cannot stop NPM contacting you, we will do everything we can to support you. 

I understand some members will still be anxious so I have outlined some steps for you to take below. 


Dan


WHAT YOU SHOULD DO NEXT

Ignore NPM and ZZPS which is the "debt recovery" company they are using to further scare you. 

Please be aware, neither of these companies have a legitimate claim to your money. Any letters they send will have no effect on your credit report what so ever. 

IGNORE ALL LETTERS FROM NPM AND ZZPS. 


In the unlikely event that they do raise a county court claim, you will receive a letter from HM Courts and Tribunals Service.

If you do, contact us immediately. DO NOT IGNORE THIS LETTER

Send an email to - info@gym-location.co.uk and we will take over for you. 


In order to raise a claim, they will first need to pay a £35.00 claim fee and will need to provide evidence of a legally binding contract with the landowner (which they do not have) as well as photographic proof that signs were clearly displayed on the issue date (which they do not have).


For further clarity and peace of mind, I am happy to speak to you directly on the phone. 

If you would like a call, please click HERE


Please see PDF document below which an official statement. 

Download PDF

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